General Terms – Oliver’s Riff Mamangal Beach Resort
Virac, Catanduanes – Effective from July 1, 2025
We’re delighted that you’re planning your stay with us. To ensure a pleasant experience for everyone, the following binding rules apply to all guests and visitors.
1. Respectful Behavior & Consideration
Respectful interaction with other guests, our staff, and the environment is very important to us. Please maintain peace, show consideration, and behave appropriately – especially during quiet hours between 10:00 PM and 7:00 AM. Larger gatherings, music, or karaoke are only allowed with prior approval. Use of the V5/sound system requires explicit consent from management.
2. Use of Facilities
Beach chairs, BBQ areas, pavilions, hammocks, and volleyball, football, and badminton areas as well as skimboards are available free of charge. Other options like kayaks or pedal boats can be rented for a fee. Pricing is listed under “Activités” in the “Cottages & Activities” section. The 155 m long private white sand beach is accessible to all day visitors. Please ensure children are supervised at all times.
3. Wi-Fi & Technology
Wi-Fi is available free of charge in the accommodations. For external guests, the following rates apply:
• PHP 5 / 30 minutes
• PHP 10 / 2 hours
• PHP 20 / 6 hours
4. Cleanliness & Environmental Awareness
Please treat all facilities with care and leave them clean. Outdoor and indoor kitchens must be thoroughly cleaned after use. Waste must be separated. We are happy to provide tips for eco-friendly use of the grounds upon request.
5. Pets
Well-behaved pets are welcome upon prior arrangement. Please ensure that other guests are not disturbed. We provide waste bags for small accidents if needed.
6. Visitor Policy
Day visits are allowed. For 4–5 additional daytime guests, a fee of PHP 100 per person applies (stay until max. 10:00 PM). Overnight stays are only allowed with prior registration. For groups of 8 or more, a surcharge per extra person including an extra bed will be charged.
7. Use of Cottages
Cottages may be used free of charge from 5:00 PM onward – subject to availability. Use is permitted only to paying guests with entrance access. Prices are listed in the “Activités” section.
8. Events & Group Bookings
Events such as weddings, birthdays, reunions, or team buildings can be arranged in advance:
• Use of covered terrace (45 m²) + extension (125 m²): up to 50 people
• Rental of 10 cottages: up to 120 people
• Full resort rental: up to 250 people
Additional fees for large sound systems or lighting: PHP 1,500
Please respect the maximum number of participants and the need for prior approval.
9. Massage & Wellness
Massages and foot massages are available by appointment. Please contact our staff in advance.
10. Check-in & Check-out
• Check-in: from 2:00 PM
• Check-out: by 12:00 PM
Early check-in or late check-out is available subject to availability for PHP 1,500.
11. Reservation & Cancellation
A reservation fee is required to secure your booking:
• House: (See accommodation prices)
• Cottage: (See cottage & activity prices)
• Full resort: PHP 15,000
This fee will be deducted from the final bill upon departure if no damages are reported.
Refund policy for cancellations:
• House/Cottage: 100% refund up to 3 days before arrival
• Full resort: 100% refund up to 4 weeks before arrival
• No refund for early departure
12. Payment Methods
Accepted payment options:
• Online payment
• GCash
• Bank deposit
• Cash payment
Bank Details:
• BDO Account: 006038009683
• Account Holder: Oliver’s Riff Mamangal Beach Resort
• SWIFT Code: BNORPHMM
13. Walk-in Guests
Accommodation is subject to availability. Payment in cash upon arrival. The receipt serves as booking and access confirmation.
14. Food & Drinks
Guests may bring and consume their own food and drinks without any corkage fee.
15. Access & Opening Hours
The gate is open daily from 7:00 AM to 6:00 PM. Outside these hours, please inform us in advance.
16. Parking
Parking is available free of charge for all guests.
17. Children & Supervision
Children are very welcome. Continuous supervision by parents or guardians is required, especially when using BBQ areas, near water, or during sports activities. Children under 12 must be supervised at all times.
18. Damages & Liability
Please report any damages or losses immediately – we’ll work with you to find a solution. We are not liable for valuables. Guests are responsible for any damages caused to resort property or facilities.
19. Unforeseen Events
We are not liable for natural events, power outages, or force majeure. We strive to find fair and prompt solutions. Payments already made may be credited when appropriate.
20. Data Protection & Legal Notices
All personal data will be used solely for booking purposes. The law of the Republic of the Philippines applies. Place of jurisdiction is Virac, Catanduanes. If any provision is found to be invalid, the validity of the remaining terms remains unaffected.
Thank you for your trust. We look forward to welcoming you to Oliver’s Riff Mamangal Beach Resort.